Simple pricing for everyone
Explorer INFA-Preneur
It's tailored for those who are at the beginning stages of their entrepreneurship, particularly focusing on accessibility to the internet and related services.
RM5,000
Visionary INFA-Preneur
Visionary package offering deeper resources for more experienced entrepreneurs and caters to individuals with a clearer vision of the 'Inclusivity' module.
RM10,000
Frequently Asked Questions
While the terms IAP (Internet Access Provider) and ISP (Internet Service Provider) are sometimes used interchangeably, there can be a subtle distinction between them:
- IAP (Internet Access Provider): This term emphasises the core function of providing the physical connection to the internet. IAPs focus on the infrastructure and technologies that enable users to get online, such as laying cables, setting up wireless networks, or managing satellite connections.
- ISP (Internet Service Provider): This term has a broader scope, encompassing not just the access itself but also additional services built around that connection.
The Self Subscriber Plan is designed for individuals and households who wish to have reliable, unlimited internet access for personal use. This plan is suited for various online activities, including streaming, gaming, browsing, and video conferencing.
Both INFA-Preneur Program aim to promote digital entrepreneurship, with the Explorer package serving as an accessible entry point for those new to the field and the Visionary package offering deeper resources for more experienced entrepreneurs.
We appreciate your consideration of our internet access services. Our commitment is to provide you with a reliable and high-quality internet experience throughout your two-year subscription. If you have any questions or require further information, please feel free to contact our customer support team at hi@enef.asia
Warranty Coverage during the Subscription:
The device will be covered by a comprehensive 2-year warranty from the date of purchase/activation as long as the subscription remains active and in good standing. This warranty ensures that the device is free from defects in materials and workmanship. If any covered defect arises, the subscriber is entitled to repair or replacement services, subject to the terms and conditions outlined below.
Covered Defects : The warranty covers manufacturing defects and malfunctions arising from normal use.
Exclusions : The warranty DOES NOT COVER damage caused by:
- Accidents
- Misuse
- Unauthorised modifications
- Natural wear and tear
- Intentional or self-inflicted damage
- Any other exclusions specified in the warranty documentation
Repair or Replacement : If a covered defect occurs, the provider will, at their discretion, repair the device using new or refurbished parts or replace it with a comparable new or refurbished unit.
Warranty Claim Process : To initiate a warranty claim, the subscriber must notify the provider within the warranty period and provide proof of purchase. They may need to ship the device to the provider's service centre or an authorised repair facility.
Other Exclusions and Limitations : The warranty may exclude specific components or accessories, such as batteries or external cables, which might have shorter warranty periods or be covered under separate warranties. The warranty may also limit the provider's liability for incidental or consequential damages arising from the device's use or malfunction.